Reinvent traveler and guest experiences, enhance productivity, and accelerate growth with generative AI.
Explore Travel and Hospitality use case
Compliance and Regulatory
Ensure your website and apps adheres to accessibility requirements.
Optimize Core Operations
Create simulations, improve capacity and network planning, optimize routes and traveler/guest flow management, and automate knowledge management.
Research & Development
Create new menu items, food pairs, or limited time offers. Generate trip ideas and simplify itinerary planning.
Retailing & Personalization
Personalize customer interactions with tailored products, services, and pricing.
Customer Service & Communications
Automate ordering and service with chatbots and real-time language translation. Improve social listening and sentiment analytics and automate guest responses.
Visual presentation of brand
Generate stunning videos and imagery within your brand guidelines.
Customer Stories
Learn how travel and hospitality companies are using generative AI to redefine employee and customer experiences.
Ryanair, Europe's largest airline, revolutionizes air travel with Amazon Bedrock and Amazon Connect
Eddie Wilson, Ryanair CEO, explains how the airline built a new employee application on Amazon Bedrock.
United Airlines uses Amazon Bedrock to innovate 50-year old technology
Using Amazon Bedrock, United was able to translate Passenger Name Records (PNR), the digital record that contain travelers’ reservation data.
TUI delivers high quality content in under 10 seconds with Amazon Bedrock
TUI, a leading travel company, saw an opportunity to leverage generative AI to create high-quality automated content.
How iFood quickly built a virtual waiter with Amazon Bedrock
iFood used Anthropic's Claude, Amazon Titan, and retrieval-augmented generation on Amazon Bedorck to build a proof of concept virtual waiter called "Garçon."
Resources
What leaders need to know about generative AI.
Four critical elements for getting started with generative AI
Learn key generative AI use cases for the Travel and Hospitality industry and how to get started.
Booking.com takes the fiction out of travel with generative AI
Discover how Booking.com helps customers experience a new world of travel.
How 10 AWS customers are approaching generative AI
Red Ventures is experimenting with AI-generated recommendations.
2023 Digital Transformation Report
Discover how travel and hospitality leaders plan to prioritize and invest in technology.
Tools for building generative AI applications
Amazon Bedrock
The easiest way to build and scale generative AI applications with FMs
AWS Inferentia
Run FM inference with up to 40% lower cost over comparable Amazon EC2 instances
Travel and Hospitality partners offering generative AI solutions and services
Start your generative AI journey today
