Why Amazon Transcribe Toxicity Detection?
Amazon Transcribe Toxicity Detection, an ML-powered, voice-based toxicity detection capability, which leverages both audio and text-based cues to identify and classify toxic language including hate speech, harassment and threats. In addition to text, Amazon Transcribe Toxicity Detection uses speech cues, such as tone and pitch to hone in on toxic intent in speech. Toxic content is flagged and classified across seven categories including sexual harassment, hate speech, threat, abuse, profanity, insult, and graphic. This allows moderators to take focused action rather than reviewing entire conversations.