Toyota Connected Reimagines Mobility on AWS

In 2018, Toyota began its transition from an automotive to a mobility services business, redefining value for the customer. Through its Toyota Mobility Services Platform, Toyota Connected can offer personalized, localized, and predictive data to enhance the driving experience.

Building new services on Toyota Mobility Services Platform involves using purpose-built AWS services and optimizing the solution across the dimensions of cost and performance simultaneously. “Architecture evolves. It’s an iterative process until you find what works best,” says AWS Chief Architect Sandeep Kulkarni.

Since beginning development in 2018, Toyota Connected’s use of AWS solutions has increased by three times. Using AWS services, Toyota was able to seamlessly scale to 18 times its usual traffic volume, with 18 billion transactions per month running through the platform.

Toyota Connected uses AWS Lambda, a serverless compute service that enables companies to run code without provisioning or managing servers; it also uses Amazon Kinesis Data Streams (Amazon KDS), a real-time data streaming service, to capture data and enable analytics.

“The data is being collected to build data services for customers that really drive satisfaction and provide new capabilities around safety and convenience,” says Krishnan, “and to take insights from the data and start improving the products.”

Using AWS services enables Toyota Connected to improve safety, enhance convenience, and increase mobility for individuals and fleets worldwide. For instance, car dealers or fleet-management companies can use sensor data to ensure employees are driving at safe and reasonable speeds and can notify rental car companies of proactive maintenance that keeps vehicles operating smoothly for customers.

Going forward, Toyota Connected plans on using additional AWS services to simplify data administration and management and to innovate in other areas, such as Internet of Things technology.

As the data traffic continues to ramp up, Toyota Connected will continue to use AWS for resilient, scalable platforms while lowering costs. “It’s simply remarkable to see how well AWS has scaled to meet Toyota’s needs seamlessly from hundreds of thousands of vehicles when we started to millions of vehicles now,” Kulkarni says.