SAP FAQ

For a general overview of how to use SAP solutions on AWS, see Getting Started.

AWS manages the physical infrastructure up to the virtualization layer.  The operating system and any SAP appplications and databases running above the virtualization layer are managed by the customer.  If a managed service is required, AWS has a network of partners that offer SAP consulting and managed services on AWS. To find an AWS SAP partner, see Find an SAP Partner.

No. AWS is an SAP-certified Global Technology Partner and focuses on providing a highly reliable, scalable, low-cost infrastructure platform in the cloud. AWS does not offer services specific to SAP but does have a network of partners that can provide SAP consulting and managed services on AWS. To learn about the types of services offered and to find an AWS SAP partner, see Find an SAP Partner.

Visit the Find an SAP Partner page.

Various SAP test drives, trials, and developer images are available on AWS. For more information, see SAP Test Drive, Trial, and Developer Systems for AWS.

SAP customers and partners are using AWS for use cases ranging from running a single SAP test system to hosting a complete SAP production environment. To learn more about how SAP customers and partners are using AWS, see Getting Started with SAP on AWS.

Most SAP solutions on AWS use a Bring Your Own Software and Bring Your Own License (BYOL) model.  Some SAP solutions are available on AWS with on-demand, free trial, and free developer licenses.  To learn more, see Getting Started with SAP on AWS.

No, AWS does not sell SAP licenses.  There are SAP partners in the AWS Partner Network that resell SAP licenses. To find one, visit Find an AWS SAP partner.

Yes, SAP customers can use their existing SAP licenses on AWS. For technical information about SAP licenses on AWS, see SAP Note 1178686 (requires SAP Service Marketplace credentials).

For SAP solutions that use a CPU-based licensing model, the number of Amazon Elastic Compute Cloud (Amazon EC2) virtual cores, not Amazon EC2 vCPUs, should be used to determine the number of CPU licenses required. The number of virtual cores per EC2 instance type can be found on the Virtual Cores by Amazon EC2 and RDS DB Instance Type page.

 

Operating system licenses are included in the hourly price of an Amazon Elastic Compute Cloud (Amazon EC2) instance.  To learn more, see Amazon EC2 Pricing.

Database licensing for SAP solutions on AWS uses a Bring Your Own License (BYOL) model.

To find out which SAP solutions are certified to run in production on AWS, see SAP solutions on AWS.

For the most up-to-date list of certified applications, see SAP Note 1656099 (requires SAP Service Marketplace credentials).

The list of Amazon EC2 instance types certified by SAP for production use can be found in SAP note 1656099 (requires SAP Service Marketplace credentials).

AWS supports the following operating systems for SAP solutions:

- SUSE Linux Enterprise Server - see http://aws.amazon.com/suse/
- Red Hat Enterprise Linux - see http://aws.amazon.com/rhel/
- Microsoft Windows Server - see http://aws.amazon.com/windows/

For specific version information, see SAP Note 1656099 (requires SAP Service Marketplace credentials).

See SAP Note 1656099 (requires SAP Service Marketplace credentials).

See SAP Note 1656250 (requires SAP Service Marketplace credentials).

AWS Support provides 24x7 one-on-one technical support. Customers can choose a tier that meets their requirements.

For more information, see http://aws.amazon.com/premiumsupport/.

AWS Premium Support is required only when running SAP production systems on AWS. For additional information, see SAP Note 1656250 (requires SAP Service Marketplace credentials).

For monthly price estimates of AWS infrastructure for SAP HANA, see SAP HANA on AWS.

See the Getting Started page and the SAP on AWS Implementation and Operations guide.

Yes.  SAP and SAP partners do offer certain SAP applications as pre-built systems on AWS.  To learn more about which SAP applications are available as pre-built images and how to access them, see the following links:

- SAP Test Drive, Trial, and Developer Systems for AWS
- AWS Marketplace

See the SAP Whitepapers page.

See the SAP on AWS Implementation and Operations guide

See the SAP on AWS Implementation and Operations guide

See the SAP on AWS Implementation and Operations guide

See the SAP on AWS Implementation and Operations guide

See the SAP on AWS Implementation and Operations guide

See the SAP on AWS Backup and Recovery Guide.

For additional information, see SAP HANA on AWS.

*Each logical processor is a hyperthread on 224 CPU cores
**Scale-out supported for SAP S/4HANA up to 4 nodes totaling 48 TB of memory

For additional information see:

• SAP HANA on AWS
• Amazon EC2 Intance Types for SAP

Price estimates for sample SAP HANA on AWS configurations can be found at the links below:

• SAP HANA on AWS
• SAP S/4HANA on AWS
• SAP BW/4HANA on AWS
• SAP Bussiness One on AWS

Option 1: Automated - The SAP HANA Quick Start Reference Deployment provides an automated process to deploy all of the required AWS infrastructure components for an SAP HANA system.

Option 2: Manual - The SAP HANA Environment Setup on AWS documentation provides step-by-step instructions and guidelines how to provision the required AWS infrastructure components for an SAP HANA system.

You can design custom Multi-AZ and multi-region HA and DR HANA production solutions by leveraging AWS CloudFormation, Amazon CloudWatch, and Amazon EC2 automatic recovery services with relative ease. For example, you can use any of the below six HA/DR solutions to meet your various Recovery Point Objective (RPO), Recovery Time Objective (RTO), and cost requirements:

For more details and recommendations see SAP HANA HA and DR Guide.

You can use native HANA backup functionality to back up your HANA database to an Amazon EBS volume. Once the HANA backup files are stored in the EBS volume, you can easily snapshot that volume to S3 by using the EBS snapshot feature. Alternatively, you can also use a custom script or one of the many of the third-party products available in AWS Marketplace to copy your HANA backup files from an EBS volume to an S3 bucket on a regular basis. See the SAP HANA Operations Guide for additional details.