Retailers are increasingly engaging with shoppers through voice assistants, chatbots, and other channels. This presents an opportunity for retailers to extract valuable insights from this conversational data. Conversational Analytics solutions on AWS can assist retailers in improving their business operations by transcribing, analyzing, and acting upon key data points. These solutions enable the capture of customer satisfaction levels, product feedback, and complaint trends, helping retailers enhance the overall shopping experience for their customers.
Guidance
Prescriptive architectural diagrams, sample code, and technical content
