Organizations with contact centers of more than 2,000 seats aim to optimize operating expenses by reducing average handling time, lowering abandonment rates, and decreasing agent turnover. Digital Worker Assisted Contact Center solutions on AWS enhance human work through artificial intelligence and machine learning. With these solutions, organizations can create an automated contact center that reduces average handling time and decreases operating expenses for contact center-based organizations.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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