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DUO review
What do you like best about the product?
"Send me a push" button is great, very easy to use.
What do you dislike about the product?
Sometimes the Approve or Decline screen does not show up promptly on phone. I believe it can be a network issue.
What problems is the product solving and how is that benefiting you?
It strengthen the security for 2 factor autentication.
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Excellent Multi-Factor Authentication Product
What do you like best about the product?
It was simple to get the users enrolled. The dashboard showing the users and connections was very helpful when users called in for support and you can actually see how many times they failed or were successful.
What do you dislike about the product?
The dashboard can use some improvement, it's hard to determine who is connected without doing some digging. Also, it would be nice to be able to use tokens that are readily available and not proprietary.
What problems is the product solving and how is that benefiting you?
Remote users need to have a secure connection to the network and we needed to have MFA for insurance purposes. This software was able to be easily integrated with our network and provided that extra layer of security.
Recommendations to others considering the product:
Make sure that you are prepared to spend extra money and time on the tokens if the users decide that they do not want to use their smart phones. Also, users were not used to looking for the notifications and they kept missing it and wouldn't get connected.
MFA Authentication
What do you like best about the product?
Quick and seamless experience. Haven't had an issue!
What do you dislike about the product?
There can sometimes be a delay in the phone call or push.
What problems is the product solving and how is that benefiting you?
MFA Authentication adds an additional level of security I wasn't using otherwise.
Duo Review
What do you like best about the product?
The fact that there is two-step authentication for security purposes.
What do you dislike about the product?
The same thing. That I have to go through two step verification involving having my cell phone near me.
What problems is the product solving and how is that benefiting you?
Solving the issue of making sure it is me logging on to the computer.
Recommendations to others considering the product:
Reliable and accurate
Easy to use and provides much needed security to your accounts
What do you like best about the product?
The easy access two facto authentication
What do you dislike about the product?
Sometimes does not work on the browser for login
What problems is the product solving and how is that benefiting you?
Increased security for my online accounts
Very reassuring platform for two-step authentication
What do you like best about the product?
Super easy to use and very reassuring that my two-step authentication protects my identity/properties.
What do you dislike about the product?
I do not dislike anything about the product, I think it works great
What problems is the product solving and how is that benefiting you?
Protects several platforms I use for work, including my email and Slack — this makes me feel better about using my work laptop outside of my office (great for working from home).
Duo keeps your personal and professional accounts secure
What do you like best about the product?
I like that I feel more secure when logging into both my work accounts and also my personal social media accounts, like Facebook, where the likelihood of hacking can be high.
What do you dislike about the product?
Occasionally, the push notifications from Duo come through twice in a row, despite only trying to log in once, which is a bit of a confusing user experience. It would be nice if only one notification came through each time.
What problems is the product solving and how is that benefiting you?
Duo keeps my accounts and my professional information secure.
Dependable
What do you like best about the product?
Approval requests come through, even in spotty service areas; option to have mobile app; option to drop down notification on mobile app to approve without opening Duo app
What do you dislike about the product?
Sometimes confusing how to resubmit an approval request if the first one times out.
What problems is the product solving and how is that benefiting you?
Account security
Duo is a simple MFA
What do you like best about the product?
It's easy to request a push notification and access quickly.
What do you dislike about the product?
I hate that I had to download an app to my personal cell phone.
What problems is the product solving and how is that benefiting you?
Our company was concerned about MFA and this solves that need.
Duo Security has solved all our MFA Security Posture needs
What do you like best about the product?
DUO Security provides wide support for various technologies while, most importantly providing detailed documentation on their website. All are easily accessible, which makes it simple to protect any new application.
What do you dislike about the product?
Only most recent, they rolled out a new version of the DUO Mobile app which unfortunately moved the location of the allow and block buttons which has caused some minor issues with some users.
What problems is the product solving and how is that benefiting you?
MFA for payroll services for employees. MFA Access for all company computers, servers, and core network equipment.
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