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Seems like a great tool for obtaining a quick bird-eye view of an organization's security posture.
What do you like best about the product?
I think the ease of consolidating information into easy-to-read reports is very nice. As we primarily work with clients, being able to provide them with a report, with statistics and numbers to help them understand their posture in a layman's manner is great.
What do you dislike about the product?
My only current complaint would be the lack of explanation regarding the behind-the-scenes/technical functioning of how BitSight actually finds these flaws/vulnerabilities. i.e. How exactly is BitSight determining this port is open, & how is BitSight determining these HTTP headers are missing etc.
What problems is the product solving and how is that benefiting you?
BitSight is helping generate a quick and clear birds-eye view of any organization. This is very beneficial as it allows us to direction conversations with clients toward specific areas of improvement that they may need to address.
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Online Assets Security Product - Add a virtual cyber watch dog to your IT team
What do you like best about the product?
Does a best practice review of IT assets from IP, FTP, Email, Servers, Patching Cadence to Website vulnerabilities and knowledge base articles on how to remedy issues to address gaps.
What do you dislike about the product?
Some items were in areas or labels are not as intuitive.
What problems is the product solving and how is that benefiting you?
IT Cyber Security insurance compliance with web properties and confirming we are adhering to best practices with regards to security and our customers.
The ratings have helped a lot to get better insights
What do you like best about the product?
The remediation tracking feature is a very good tool for prioritization.
What do you dislike about the product?
Nothing as such is in my list that is not helping us
What problems is the product solving and how is that benefiting you?
They solve the problem og giving an actionable outsider view
Excellent Solution and Onboarding Experience
What do you like best about the product?
The application is very well thought out. Nicely done! The onboarding was thorough and clear. Great experience...
What do you dislike about the product?
No downsides to report at this time. Thank you!
What problems is the product solving and how is that benefiting you?
Assist with 3rd Party Vendor Oversight
Detailed Platform
What do you like best about the product?
BitSight representatives provided an excellent level of service through the onboarding process. Any questions our team had were answered clearly. The platform itself is straightforward to navigate. As far as the features of the tool, there are many capabilities for accessing security performance and risk. We are confident that BitSight Security's capabilities will be crucial to our organization's security program.
What do you dislike about the product?
At this time, there is nothing that is disliked about the tool. However, just like any new tool, we understand that BitSight Security has a learning curve to the platform. This will be easily accomplished over time, especially with the support of the BitSight team and the BitSight Academy.
What problems is the product solving and how is that benefiting you?
BitSight Security Ratings solves the problems of addressing security concerns and risks from not only an internal perspective but also from the vendors our organization works with. The platform also helps from a vendor management risk standpoint.
Informative, detailed and tailored to our needs.
What do you like best about the product?
The meetings and the ability to incorporate what makes the most sense to us.
What do you dislike about the product?
Nothing that I could think of at the moment.
What problems is the product solving and how is that benefiting you?
It is giving my team insight into how we are doing as a company, and in comparison to our competition.
Implementation review
What do you like best about the product?
These ratings give us ample information on not only public assets but also provide excellent remediation info.
What do you dislike about the product?
I put notes in a finding, and the notes are no longer there. I am also unable to assign findings due to the package we purchased, but I'd like to see this feature for all packages.
What problems is the product solving and how is that benefiting you?
BitSight will help us keep an eye on our public-facing assets and quickly know the severity and remediation plan. All combined will allow us to be industry leaders.
BitSight Review
What do you like best about the product?
Easy to use and navigate. Information is easy to understand.
What do you dislike about the product?
I would like the footprint to list each geographical location the vendor does business instead of hovering the mouse over the map.
What problems is the product solving and how is that benefiting you?
One of the tools we use to help monitor and onboard vendors.
An amazing platform.
What do you like best about the product?
The ease of navigation and its accuracy is off the charts. The more I use Bitsight, the more I've learned to trust it. Some of our vendors have been absolutely amazed at my visibility into the inner working of their enterprise - thanks to Bitsight.
What do you dislike about the product?
Pricing. I don't know what we're paying to use the platform, but I assume it must be pricey (because of the number of licenses we have). To build the risk environment/ecosystem that I envision, it's going to require more licenses because we have a ton of vendors.
What problems is the product solving and how is that benefiting you?
The problem that BitSight solves is it eliminates blind-trust relationships with vendors. Vendors can tell us anything, but because of BitSight, we have the ability to validate what we're being told. That's not the only thing though, I love the continuous monitoring aspects of BitSight. One of our vendors was hit by a ransomware attack, and BitSight let us know about it 4 - 5 days before the vendor did.
Has already proved its value in the on-boarding process
What do you like best about the product?
Very straightforward and easy to use. Dashboard of all vendors is a great, at-a-glance view
What do you dislike about the product?
3-6 days to re-validate any remediations
What problems is the product solving and how is that benefiting you?
Allowing us to minimize our risk with our vendors
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